FAQ

General

Is Manga Planet an official website?

Yes. All content you find on Manga Planet is officially licensed, meaning that by becoming a subscriber, you are helping to support both the manga industry as a whole and the artists themselves.

What is “manga”?

“Manga” is the Japanese word for a comic or comic strip​. In English, “manga” is used as a term to describe comics/graphic novels created or published in Japan.

What is FANTASISTA, INC.?

FANTASISTA ,INC. originated as a company specializing in 3DCG production and working on the planning and production of various media. We broadened our services to provide manga to readers and fans worldwide through establishing and operating futekiya Library/Blog and Manga Planet Library/Blog.

What is Manga Planet Blog?

Manga Planet Blog is the companion website to Manga Planet Library with staff updates, Manga Spotlights, interviews, and much more.
Manga Planet Library is a convenient and straightforward online manga subscription service for officially licensed Japanese manga. Manga Planet Library allows manga fans from all over the world to support creators and the manga industry by offering legitimate licensed titles.

Registration

Can I cancel my subscription at any time?

Yes. If you decide you would like to cancel your subscription, you may do so at any time.

Do I have to register an account to read manga?

No and yes. Free chapters can be read without registering an account. However, you will need to register an account with a valid email address to continue reading on from the free chapters.

How do I cancel my account?

You can delete your account from your account profile. Under “Account Management,” there is a red “Delete Your Account” button. When you click this button, an alert will appear. Click “Yes, delete this account” to permanently delete your account.
Alert – Once you delete your account, you will not be able to use the same e-mail address you previously used to sign up again.

How do I register an account?

You can register by filling out the form from this link (https://login.mangaplanet.com/sign-up).

How do I subscribe?

You must register an account (https://login.mangaplanet.com/sign-up) in order to subscribe.

What can I do after becoming a registered user?

Once you have registered an account, you can become a subscriber by paying a monthly fee. Additionally, you can favorite titles and see your view history.

What can I do after becoming a subscriber?

Subscribers have full access to all the content released in the Library. Subscribers can also favorite titles for easy access and to see your view history.

How do I cancel my subscription?

Please follow the steps below to cancel your subscription:

Cancellation Procedure Using Stripe: https://support.mangaplanet.com/cancellation-procedure-using-stripe/
Cancellation Procedure Using PayPal: https://support.mangaplanet.com/cancellation-procedure-using-paypal/

Technical

Do you need a connection to internet to read?

Yes.

Does Manga Planet have a mobile application?

No. We offer our content through an online reader. No downloading an app and using up your phone’s storage required.

For how long can I access the content on Manga Planet?

You can access the all of the content so long as you are a subscriber. If you decide to cancel your subscription, you will only be able to access the free chapters starting from the day after your subscription has been cancelled.

How can I read the manga?

Please refer to our guide here (https://support.mangaplanet.com/guide/) for support on how to read the manga. (Scroll down to “How to read manga on Manga Planet Library”)
In order to read beyond the free chapters, you must register an account and subscribe. Then, you can pick a title you are interested in through the “Browse” section. Clicking on the title will bring you to the title detail page. From there, you can learn more about the work under “About” and start reading by expanding the volume and clicking on the chapter you want to read.
The chapter will open on your browser. You can flip through pages by flicking left and right or tapping the left or right side of the screen on your touch device, or pushing the left and right arrow keys on your keyboard.
To access the menu, where you can change to vertical scrolling, zoom in on the page, exit the chapter, or skip to a specific page, tap the center of the page for touch devices, and click anywhere on the page if you are using a mouse or touchpad. You can exit the menu by repeating the motion.
Once you have reached the last page of the chapter, you have the options to return to the detail page, read the next chapter, or browse other titles by the same author or publisher.
Enjoy!

How do I change my account information?

Once you have logged into your registered account, you can change your information by going to “Account Settings”.

I forgot my password, how can I log into my account?

You can reset your password by clicking this link (https://login.mangaplanet.com/reset-password) and inputting your account’s email address.

What is the recommended browser and operating system to read Manga Planet content?

We recommend reading Manga Planet content on Google Chrome.
Recommended operating systems are:
– Windows
– Mac
– Android
– iOS
– iPadOS

Why is (insert feature) not working?

Please contact us (https://support.mangaplanet.com/contact/) about any features that are not working so that we can resolve it as soon as possible. We apologize for the inconvenience.

Content

Can I read the manga in a different language?

No. Currently we offer content only in English.

Can I share my account with someone other than myself?

No. In the Terms of Service, under 2. User Account Security clause 2, (https://read.mangaplanet.com/terms-of-service) it is stated that users are not permitted to allow others to use their accounts.

Can I share/report the manga I find on this site?

On the detail page of each title, there are direct sharing links found under “About.” We welcome you to share the titles as long as copyrights are not infringed. Please do NOT upload the content itself.

I found an error in the manga on Manga Planet. What should I do?

Thank you for noticing! Please contact us (https://support.mangaplanet.com/contact/) and let us know where the error is so that we can work to correct it. We apologize for the mistake.

I found manga from this site on another website, is it illegal?

If you have found that somebody has uploaded our content onto a website not run by FANTASISTA or DNP, it is infringing our copyrights and is illegal. Please report the website and contact us (https://support.mangaplanet.com/contact/) with the details.

Where can I see when a title’s next chapter will be updated?

You can check the schedule (https://read.mangaplanet.com/schedule) for the releases by date or check a specific title’s release dates from its detail page.

Services

Can I request titles?

Although we do not formally accept title requests, we actively read and welcome your opinions on Twitter and on contact forms. Please understand that we may not respond to each request individually. Additionally, we sometimes ask on our Community Surveys which titles and genres you would like to see more of so please, keep an eye out!

Do you sell merch?

No. We are currently an online manga subscription service and do not vend merchandise.

I want to suggest a new feature to Manga Planet, how can I do this?

Although we do not formally accept new feature requests, we actively read and welcome your opinions about Manga Planet on Twitter and on contact forms. Please understand that we may not respond to each submission individually, but greatly appreciate the constructive criticism and support.

Is Manga Planet accepting submissions of original works?

We do not formally accept submissions of original works but would be delighted if they were uploaded on Twitter. Please do understand we may not respond to each individual upload.

Where can I get more updates about Manga Planet?

You can follow the Manga Planet Blog (https://mangaplanet.com/) or follow us on Twitter (https://twitter.com/MangaPlanet), Facebook (https://www.facebook.com/MangaPlanet.jp/), YouTube (https://www.youtube.com/channel/UCgsPqgKpsr87XRw87nwVvUg), and Instagram (https://www.instagram.com/manga_planet_official/).

Payment

Do you collect credit card information?

No. We do not collect credit card information. Subscription payments are made through Stripe. Please refer to Stripe’s privacy policy for more details.

What is Stripe?

Stripe is a third-party payment platform used for the transactions of subscription services.

When will my monthly subscription renew?

Subscription renewal dates differ between users. To check your next billing date, go to your account profile. The information will be under “Payment Management.”

Why was my credit card declined?

We are currently investigating which credit cards are being declined by Stripe so that we can work to fix the problem. If your credit card was declined, please fill out the form with the first 6 digits of your credit card (https://docs.google.com/forms/d/e/1FAIpQLSfxlDPqcPirh32oAv5YhV0CSDGRyiHu8D5X4Ge6AM_fgKPG8w/viewform).

Contact

Please fill out the below form with any concerns or questions.*

We may take some time to respond to the inquiry depending on the circumstances. We therefore request that all submissions are thorough and complete.

Generally, we aim to respond to inquiries within 5 business days** of their submission.

*We cannot respond to opinions and requests, however we appreciate the input and will take it into consideration in the future

**excludes Saturdays, Sundays, and Japanese bank holidays

* We have received reports of Yahoo! and Hotmail email addresses not receiving our verification emails or replies.
   If possible, please use an email address that is not Yahoo! nor Hotmail.

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